3CX - Benefits & Features of the Administration Backend
This is an example picture of the current backend of 3CX and it is both simple to operate and use, but extremely customisable to whatever business needs are required.
Access a fully-featured call centre through system login for personalized configuration.
Create an auto attendant: “Press #1 for accounts, #2 for Sales…” and more.
Customize call flow and hunting groups for precise phone ringing sequences.
Configure voicemail settings for email delivery.
Define business hours to route calls automatically to voicemail outside those times.
Generate comprehensive call reports, detailing call statistics, voicemail usage, and app sign-in times.