Customer Service Requests Forms

New User

Please fill out the form below with details about the new starter. This form will be sent directly to our system so we can schedule the work.

For License Type, Click Here to see our document for an explanation and costs.

Business Name

Requested By

Requesters Email

New Starter Name

First Name

Last Name

Job Title

Email to be Setup

Email address to be set up for the new starter

Email Address Display Name

This is what people see when they receive an email from the person. E.g. Fred Blogs | Company Name

Phone Number

New starters phone number

(###)

###

####

Is this new starter additional or a replacement

Eg are they replacing a leaving user or are they additional to your team. Additional = you will be liable for any new licensing requirements

Similar Setup to Existing User?

For any permissions on what they can access

Microsoft 365 Options

https://www.microsoft.com/en-nz/microsoft-365/business/compare-all-microsoft-365-business-products

License Type (See Click Here Link at top)

If a new, additional license - monthly or annual subscription

Setup of 365

Will you need further assistance setting up the 365 systems & services on the new starters devices eg. PC, Laptop, Phone, or Tablet

Yes

Allowed Shared Data Access

What data can this new user access in your Google Drive / SharePoint / Dropbox / Local File Share

Allowed Shared Mailbox Access

What shared mailboxes should the new user be able to access?

New Hardware

Does the new Starter need new IT Equipment - If Yes please fill out a PC or Laptop Estimate in our portal

Yes

Starting Date

When does the new starter commence work?

YYYY

Date Required By

This is the deadline date. E.g. They may start on Monday but you want it delivered and setup on the Friday before at the very latest! Please allow 24 hrs minimum for a set-up to be completed.

YYYY

Notes

More details about the new starter. E.G. What Microsoft office package they need (standalone one-off purchase or subscription)?... and .... What access to what systems they will need (Google Drive, Dropbox, One Drive etc).

Acknowledgement

You agree to any additional license costs indicated on this form. You have read over and accept our Terms & Conditions as per https://www.computerclinic.nz/terms-conditions

I Agree